Subject: Ticket Assigned - Received totally wrong order
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 22 May 2020 07:04:57 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Received totally wrong order  Contacted

Dear M.S/ SHOEMART,

I have received a totally different item instead of my 3 items.
Please arrange to collect the same and kindly deliver my order at the earliest
Below is my order details and the received message.

Thank you for your order. Order 9783057231 for Textured Mary Jane Shoes with ... +2more item(s) for AED  161.0 is confirmed. Expect delivery by 23-05-2020.

Sent from my iPhone

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1076937