Subject: New Reply Received - Re: Wrong item recived
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 May 2020 15:15:33 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Wrong item recived  Ticket comment <div dir="auto">Many times i send you photos of wrong item again you asking same? <br><br>Sent from my Huawei phone</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Thu, May 21, 2020, 3:01 PM<br>To: [email-masked]<br>Subject: Re: [#1053827] - Re: Wrong item recived<br>
</div>
<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Shanavas,</div></div>
<div dir="ltr">
<div><br></div>
<div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr"><div><div dir="ltr"> <br>With reference to order no #9780439645<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br></div>
<div>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
<div><br></div>
<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
<div><br></div>
<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
<br><br>
</div>
<div><br style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"></div>
<div><br></div>
</div></div></div></div>
<div> </div>
</div>
</div>
</div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1053827:1125156</span>

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043111897544'>IMG_20200505_133337_resized_20200521_071514274.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043111897545'>IMG_20200505_133339_resized_20200521_071514633.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1053827