Subject: New Reply Received - Promotions or Gift Vouchers
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 19 May 2020 18:39:27 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Item received before total lockdown. <div dir="auto"><br></div>
<div dir="auto">Thank you  </div>
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<div>On Tue, 19 May 2020, 13:34 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jeanlen,</div>
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<div>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div><div>We would like to inform you that due to current COVID-19 crisis, deliveries have been put on hold until further notice as per the government guidelines.<br><br>The current situation around the world is changing very rapidly, governments locally are enforcing curfews and other restrictions. We would request you to please either wait until the curfew is lifted or you can cancel this order.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/677758