Subject: New Reply Received - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 19 May 2020 17:03:38 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>Hello ;
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<div>Please be informed I didn’t get any call from your side. </div>
<div>My provided number is correct .</div>
<div>I’ve tried to contact the courier any times but he didn’t respond at all. </div>
<div>Also ; my provided address is correct so why he didn’t deliver them to the location. ???</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 19 May 2020, at 8:29 PM, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Bashar,</div>
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<div style="box-sizing: border-box; word-break: break-word">Thank you for getting in touch with us.
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<div dir="ltr">With reference to order no #9779003418</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div style="box-sizing: border-box; word-break: break-word" dir="ltr">We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end. ​
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<div dir="ltr">The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. We will process the refund for the same as soon as possible.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1024950