Subject: Ticket Assigned -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 19 May 2020 14:14:18 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.   
Hi,
I received email last Thursday that my order is out on the way. Just wanted to check when its coming. Thank you 

My order is bellow: 
https://www.aramex.com/track/results?ShipmentNumber=45905006965&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en 

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/772144