Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 17:07:42 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 935469 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Missing item Order Date : Apr 26, 2020 Delivery Date: May 3, 2020 Order ID: 9779894590 Tracking ID: FP0430001627 Assistance Required: Need missing item  Issue Description: Customer reported that she has not received 1 item.  The missing item is: 161602461 - - Graco Comfy Cruiser Click Connect Travel System AED 719  Also, warehouse reported that they have shipped all the 10 items in this order.  Kindly check and update the status of missing item.  Waiting for your response.  Regards, Shivani