Subject: New Reply Received - Payment error
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 12:00:44 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Payment error   Ticket comment <div dir="auto">I didn't receive my order yet!! <div>It has been more than 14 days now!! Since 17th of April and today is May 18th!! </div>
<div>One month!!?? </div>
<div><br></div>
<div>
<br>Wether you send the items left or send me back my money </div>
</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Fri, Apr 17, 2020, 7:17 PM<br>To: [email-masked]<br>Subject: Re: [#650072] - Payment error<br>
</div>
<blockquote>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ahlam,</div>
<div dir="ltr"><br></div>
</div>
<div dir="ltr"><div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div dir="ltr">We sincerely apologise for the late response.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that your order has been placed successfully on 7 April, 2020 and due to current situation the orders will be delivered within 10 -14 working days and your order has already been shipped from our warehouse.<br><br>You can now track it online at <a href="http://www.aramex.com" rel="noreferrer"></a><a href="http://www.smsaexpress.com" dir="ltr" rel="noreferrer">www.smsaexpress.com</a> using tracking number #290084370895.<br><br>Our courier partner will contact you on #556060758 to arrange a time for delivery. The order should be with you soon.</div>
<div dir="ltr"><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div></div>
</div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">650072:1125156</span>

</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/650072