Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 10:06:23 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery i made an order via my email [email-masked], and i only received an email with a verification code to confirm the order- the code is 22179. i need to know if my order is confirmed, have you received it? i havn't received anything about it . 
what do i do with the confirmation code? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1032857