Subject: New Reply Received - Would like return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 09:56:04 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Would like return  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="font-family: sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">Reminder about my return refund status. Now more than 15 days still nothing happened. Really very bad impression to go ahead on online
 shopping with centrepoint. Take immediate action.</span><span style="margin: 0px; font-size: 14.6667px; font-family: sans-serif; background-color: rgb(255, 255, 255)"></span><br style="font-family: sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<img height="2" width="100%" style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt" src="http://graphics.hotmail.com/greypixel.gif"><br>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size:11pt"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Manjunath Reddy &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, May 14, 2020 2:00 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> already return no update still , order no : 6476538485
</div>
<div> </div>

<div dir="ltr">
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Hi,</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
     On 3rd May Aramex guy pickup my return items. He did not provide any reference. I raise feedback also about this service. Still now i did not get any confirmation either Aramex or centerpoint, that you received my return items or not. Its too late already.
 Please update the status.</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Note: Today is 14 may already 11 days completed.</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
    Centerpoint order no : 6476538485</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
    </div>
<div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_Signature">
<div>
<div style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 0pt">
<strong><i><span style="font-size:16pt; color:navy; font-family:'Times New Roman'"><img height="2" width="100%" src="http://graphics.hotmail.com/greypixel.gif"><font>Manjunath
 Reddy Y</font></span></i></strong><i><span style="color:navy; font-family:'Times New Roman'"></span></i>
</div>
<div style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 0pt">
<span style='font-family:"Comic Sans MS"; font-size:10pt'>P.O.Box: 62807,Riyadh : 11595</span><br>
</div>
<div style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 0pt"><span style="font-size:10pt; font-family:'Comic Sans MS'">Kingdom of S a u d i
<span style=""> </span>A r a b i a</span></div>
<div style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 0pt"><span style="font-size:10pt; font-family:'Comic Sans MS'"><font color="#ff00cc">Tel </font>
<span style=""> </span><span style="">   </span>: + 966 - 4160018, 4654424 x 305</span></div>
<div style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 0pt"><span style="font-size:10pt; font-family:'Comic Sans MS'"><font color="#ff00ff">Fax
</font><span style="">   </span><span style=""> </span>: + 966 - 4650129</span></div>
<div style="margin-top: 0px; margin-bottom: 0px;margin:0cm 0cm 0pt">
<span style="font-size:10pt; font-family:'Comic Sans MS'"><font color="#ff00ff">Mobile</font> : + 966 ??? 5096 - 65332</span><img height="2" width="100%" src="http://graphics.hotmail.com/greypixel.gif">
</div>
</div>
</div>
</div>
<div>
<div id="x_appendonsend"></div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Manjunath Reddy &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 6, 2020 10:35 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#776378] - Would like return</font>
<div> </div>
</div>
<div>
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
Hi, <br>
<br>
</div>
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
      Did you receive my return items from aramex. Till now I did get confirmation.  Aramex guy already picked from me 2days back.<br>
<br>
</div>
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
<span id="x_x_OutlookSignature">
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Manjunath Reddy &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 3, 2020 8:42:27 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#776378] - Would like return</font>
<div> </div>
</div>
<div>
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
Hi,<br>
<br>
</div>
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
     Thanks for your reply. Just now @8.35 pm Aramex guy came and collect my return pack which is contain 3 items. But he did not give any received receipt. I hope it will reach you.but the procedure is not clear. If items missing who is responsible.  This
 my feed back.<br>
<br>
</div>
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
<span id="x_x_x_OutlookSignature">
<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_x_x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 3, 2020 7:30:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#776378] - Would like return</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div>
<div>Hi Manjunath,</div>
<div>
<br>
Thank you for your patience.<br>
<br>
We would like to inform you our team updated that they will contact you soon to arrange the collection of you item.<br>
<br>
We request you to please allow us some time to collect the item.a<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
<br>
<br>
</div>
</div>
<div>
<div>
<br>
</div>
</div>
</div>

</div>
</div>
</div>
</div>
</div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/776378