Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 01:52:14 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Yes they send me small pant size is 3 to 6 month but the jacket is missing that was my son eid dress so please send it before eid i try to call center but no reply I send msgs on Facebook n twitter no reply email reply very late I m attaching pic which is missing hope to get it soon <div dir="auto">Regards </div>
<div dir="auto">Mrs farhan</div>
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<div>On Sun, 17 May 2020, 12:31 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shona,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #6484732006<br><br>
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<div><div>We apologize for the inconvenience caused.<div> </div>
<div dir="ltr">We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div dir="ltr">Also, we can see that you have already return some items to the store and already got the refund.</div>
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<div dir="ltr">We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.</div>
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<div>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043110698214'>Screenshot_20200517-143835_WhatsApp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/965684