Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 May 2020 16:22:29 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Who asked to CANCELLED MY ORDER IF I WANT TO CANCEL IT I WILL NOT WAIT FOR MORE THAN TWO MONTHS. <div dir="auto">I PURCHASED THIS ITEM ON 29TH FEB ND NOW ITS ALMOST 3 MONTHS. CHECK UR MAIL HISTORY HOW MANY FOLLOW UP EMAILS I HAVE SENT ND HOW MANY FOLLOW UP CALLS I HAVE MADE. IS THIS THE WAY A REPUTED COMPANY WORKS .MANY PEOPLE COMPLAIN AND ADVISED NOT TO GO FOR BABYSHOP TO PURCHASE NY ITEMS CUZ OF THEIR BAD SERVICE .NOW I HAVE EXPERIENCED THAT. I HAVE NOT ASKED TO CANCEL THE WARDROBE I WANT IT ASAP .AND IF I DONT RECEIVED MY WARDROBE NOR REPLY ON THIS MAIL .I WILL MAKE SURE TO INFORM OF UR BAD SERVICE ON SOCIAL MEDIA AS WELL AS CONSUMER RIGHTS WITH SUPPORTING DOCUMENTS ( CHAIN OF MAILS )</div>
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<div>On Sun, May 17, 2020, 7:48 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mihiri,</div>
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<div>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div>We would like to inform you that your order has been cancelled and we have already processed the refund on 17 May, 2020.</div>
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<div>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/846400