Subject: New Reply Received - Re: Your payment was not successful
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 May 2020 07:39:17 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your payment was not successful  Ticket comment <div dir="ltr">Dear Support Team,<div><br></div>
<div>The amount SAR-144 was debited from my account image is attached for your reference, &amp; this amount wasn't credited back to my account. Kindly check either send booked stuff or return SAR 144.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwOTkxMTI5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mBUgFI9hTnc8aL4rgmRdd_0FuDCLHSnZZ7CicbsKLsk" alt="image.png" width="472" height="311"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, May 13, 2020 at 2:04 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Muhammad,</div>
<div><br></div>
<div>
<div>Thank you for shopping with us.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>We'd like to confirm you that order has not been placed successfully as the payment from your card used has been unsuccessful.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br style="font-weight:inherit;box-sizing:inherit"></div>
<div>
<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/886716