Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 15:23:59 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hello, </div>
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<div>Hope all is well . </div>
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<div>With ref to your below email nothing receive until today &amp; still waiting for remaining items!</div>
<div>I have placed the order on 23rd of April 2020 , order # 6485436400. </div>
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<div>Please advice .</div>
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<div>Regards </div>
<div>Jihad </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 2 May 2020, at 3:16 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Jihad,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>With reference to order no #6485436400</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">During quality check we found out that 1 item #161138876 - - KLIN Perforated Lace-Up Sneakers with Stitch Detail was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.</div>
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped and we will process the refund for the same as soon as possible.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/836594