Subject: Ticket Assigned - Order delay
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 11:11:22 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order delay I order some items and it was supposed to arrive on 22 April, and I still
didn't receive it, and the worst is that you sent me a message today that
my order will be delivered in 5-7 days!!!! It's the worst experience I've
ever had in online shopping.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/919995