Subject: Ticket Assigned - got the wrong item
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 11:10:34 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  got the wrong item Contacted
i just recieved my order from you all the times are good expect for one i received it wrong. 
my order number is 6486858553
the item i wanted i paid for it its not my wrong that its out of stuck you should’ve write me a note or contact me for another that i chose. 

i’ve been a loyal customer for you since ever please reach out to me via 0566843423 im from Saudi arabia and not happy with the mistake that happened from your behalf. thank you
Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/919330