Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 11:09:03 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Dear</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">We will check and return
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<b><span style='font-size:12.0pt;font-family:"Bahnschrift Condensed",sans-serif;color:black'>Best Regards,</span></b><b><span style='font-size:12.0pt;font-family:"Bahnschrift Condensed",sans-serif;color:black'></span></b>
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<b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:black'>Tanveer Sawant</span></b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D'>Aramex International</span>
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<div>From: Mohd Imran &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, May 12, 2020 3:06 PM<br>
<b>To:</b> ALL DXB DOM - Banks e-Commerce &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Shahazad Kallittavalappil &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Asha Dsouza &lt;[email-masked]&gt;; Tanveer Sawant &lt;[email-masked]&gt;; Shriram Srinivasan &lt;[email-masked]&gt;;
 Karan Dewan &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#964824] - Returns</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please process RTO, customer want to cancel it.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Imran</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, May 11, 2020 12:58 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#964824] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement: Order cancellation</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order Date : Apr 7, 2020</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID: ​9776416154</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Assistance Required: Need cancellation </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Issue Description: Customer is requesting to cancel the order.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We request you to please return the order to the warehouse on priority.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Shivani</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>964824:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/964824