Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 11:05:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
you and your colleges failed to get any respose from this failed managment. i am already frastuated. and all of you ( agents ) asre shorthanded and extreamly usless. 15 days i am seeking support and no one can give me a piece of information. </div>
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What a mesrable experiance i had with this poooor shop. </div>
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I realy hate to repeat such experiance with your or even i will stop my feet to step in to any of your shop branches. </div>
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Stop ................</div>
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<b><span style='font-family:"Cambria",serif; color:#603181'>Ahmed Mohamed AbdulSalam</span></b><span style='font-family:"Cambria",serif; color:gray'>
</span><span style='font-family:"Cambria",serif'><br>
<b><u><span style="color:#595959">Senior Projects Engineer</span></u></b></span><span style='font-family:"Cambria",serif; color:#595959'>
</span><b><span style='font-family:"Cambria",serif'><br>
<span style="color:#603181">Gulf Business Machines</span></span></b><span style='font-family:"Cambria",serif'><br>
<span style="color:gray">T: +971 26586796</span><br>
<span style="color:gray">M:</span> <span style="color:gray">+971 559249411<u></u></span></span>
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<span style='font-family:"Cambria",serif; color:gray'>E: </span><span style="color:blue; text-decoration:underline"><span style='font-family:"Cambria",serif'>[email-masked]</span></span><span style='font-family:"Cambria",serif; color:gray'></span>
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<span style='font-family:"Cambria",serif; color:gray'>PO Box 37543, Abu Dhabi, UAE
</span><span style='font-family:"Cambria",serif'><br>
<span style="color:gray">General Marketing &amp; Services Representative for IBM WTC</span><br>
<span style="color:blue; text-decoration:underline"><a href="http://www.gbmme.com" target="_blank" rel="noreferrer">www.gbmme.com</a></span></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 12, 2020 12:39 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#889830] - Returns
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<div>Hi Ahmed,</div>
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<div>Thank you for your response.<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br>
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We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/889830