Subject: New Reply Received - Rwturn
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 16:16:26 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Rwturn  Ticket comment <div><div dir="auto">Al khalidyah street</div></div>
<div dir="auto">Behind shining tower</div>
<div dir="auto">Manouch sandwich/spicy hut building</div>
<div dir="auto">Building 16</div>
<div dir="auto">Room 201</div>
<div dir="auto">0568327553</div>
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<div>On Mon, 11 May 2020 at 7:25 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 602043</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 602043<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div>Hi,</div>
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<div>Thank you for your patience.</div>
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<br style="box-sizing:border-box"><div>We would like to inform you that the previous return request was cancelled and we request you to please share your complete address so that we can create a new return request for the item.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/602043