Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 11:10:55 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div><br></div>
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<div>On Mon, May 11, 2020 at 2:06 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Rasha,</div>
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<div>Thank you for getting in touch with us.</div>
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<div> <br style="box-sizing:border-box">With reference to order no #8376362750<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a damaged and missing item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">We would also request you to provide us some snapshots of the damaged and missing items you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/926151