Subject: New Reply Received - missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 10:35:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  missing item  Ticket comment <div>
<div dir="auto">Thank you I just received the missing item ,But I want to make a complain about the delivery driver he is zero professional this is the same guy who bring the package last time and missed the car seat he rising his voice in the two times and complaining that he is waiting for along time and he has other customers.</div>
<div dir="auto">as you see in the picture one minute only from his voice message that he is outside and when I went outside he went and in the telephone conversation he said you didn’t answered quickly.<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwODk1Njc5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0RgICLGyadJJ6sRWmkqHiGG7wAWB7VW5tWNp7gQQJc8" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 10 May 2020 at 4:02 PM reema thu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">Good Day,</div></div>
<div dir="auto">Its two weeks now since I sent and every 2 days I receive from you give us some time till when?!when I will receive the car seat??</div>
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<div dir="ltr" class="gmail_attr">On Sun, 10 May 2020 at 3:50 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Reema,<br><br>Thank you for your patience.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br><br>We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/802334