Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 May 2020 18:11:15 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  My Account  Ticket comment <div><div dir="auto">Dear Centrepoint Team,</div></div>
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<div dir="auto">It has been 2 weeks since you have processed my refund but i have still not received anything.</div>
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<div dir="auto">Kindly assist</div>
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<div dir="auto">Regards,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 9 May 2020 at 2:26 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Nora,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>With reference to order no #6484397046</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We would like to inform you that we have already processed the refund on 20 April, 2020.</div>
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<div>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/929434