Subject: New Reply Received - Wrong Item delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 May 2020 17:51:35 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong Item delivered  Ticket comment <div dir="auto">Dears , <div dir="auto">If you need more information please you can contact me :</div>
<div dir="auto">Mobile number : 0583488889</div>
<div dir="auto">Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, May 7, 2020, 8:49 PM Amer Melhem &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Dears,<div dir="auto">My location is :</div>
<div dir="auto">Riyadh, Al Fayha district, Al Imam Al shafie street.</div>
<div dir="auto">الرياض، حي الفيحاء، شارع الامام الشافعي.</div>
<div dir="auto"><br></div>
<div dir="auto">
<span style="font-family:sans-serif">24°41'10.7"N 46°48'42.8"E</span><br style="font-family:sans-serif"><span style="font-family:sans-serif">Al Fayha, Riyadh 14253, Saudi Arabia</span><br style="font-family:sans-serif"><span style="font-family:sans-serif"><a href="https://goo.gl/maps/RCSorgHxbAVVeiKp8" target="_blank" rel="noreferrer">https://goo.gl/maps/RCSorgHxbAVVeiKp8</a> </span><br>
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<div dir="auto"><br></div>
<div dir="auto">Regards</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, May 7, 2020, 6:27 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 542084</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 542084<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Shivani Rani : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Amer,</div>
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<div>Thank you for your patience.</div>
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<div>We would request you to please share your complete address so that we can forward to our courier team to arrange the collection.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542084