Subject: Ticket Assigned - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 07 May 2020 05:20:12 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Hi,
My oder nr is  9779579188, shipment nr is 45905993162  expect delivery by 02-05-2020,
but it wasn't delivered yet. Please send me information  about  my delivery. and explain why it wasn't delivery on time. 
I already paid  for order on-line  and I expected good quality service.
Kind regards,
Grazyna Drozd https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/933903