Subject: New Reply Received - My order is incomplete
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 May 2020 06:59:00 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  My order is incomplete   Ticket comment <div>I still didnt recieve my order. I am tired of emailing and sending messages everywhere. Its been 20 days since i ordered. This is not done<br>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On 28 Apr 2020, at 1:25 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 780119</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 780119<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div dir="ltr">Hi Saba,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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<div>We apologize for the inconvenience caused.
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<div dir="ltr">We would request you to please share the name of the item along with the item id which are missing and also share the order number so that we can help you.</div>
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<div>We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/780119