Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 05 May 2020 17:22:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div>Dear team,<br>
<br>
Well noted, we will do our best to arrange the delivery as requested.<br>
<br>
<br>
Best regards,
</div>
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<br>
<span class="labelnormal"><span class="labelname_sf">Akram Wahdan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/4/2020 7:49 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#643784] -<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order Date: Apr 6, 2020<br>
Order ID: 6478192115<br>
Tracking ID: S000853053792<br>
<br>
Assistance Required: Need urgent delivery<br>
<br>
Issue Description: The order was shipped on Apr 12, 2020 but still not delivered to customer.</div>

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<div dir="ltr">Please contact customer on #0582402011 and deliver the order on priority.<br>
<br>
Regards,<br>
Shivani<br>
<br>
<br>
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<blockquote class="freshdesk_quote">On Mon, 13 Apr at 5:25 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Hi Team,</span></div>

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<div dir="ltr"><span class="separator">Order Date: Apr 6, 2020</span></div>

<div dir="ltr"><span class="separator">Order ID: 6478192115</span></div>

<div dir="ltr"><span class="separator">Tracking ID: S000853053792</span></div>

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<div><span class="separator">Assistance Required: Need to update phone number </span></div>

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<div dir="ltr"><span class="separator">Issue Description: Customer share her correct number. Please contact customer on #0582402011</span></div>

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<div><span class="separator">Please deliver the order on priority.</span></div>

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<div><span class="separator">Regards,</span></div>

<div><span class="separator">Shivani</span></div>
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</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/643784