Subject: New Reply Received - Re: Your return has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 May 2020 00:41:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your return has been processed  Ticket comment <div><div dir="auto">Dear sir ,,</div></div>
<div dir="auto">Good day to you I hope all is well.</div>
<div dir="auto"><b><br></b></div>
<div dir="auto"><b>I have informed that it will take from 2-5 days to receive the product in ur warehouse,but the period is already passed. </b></div>
<div dir="auto"><br></div>
<div dir="auto">PLEASE INFORM ME WHEN YOU SOLVE THIS ISSUE.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 29, 2020 at 7:41 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div><div>Hi Hala,</div></div>
<div><br></div>
<div>Thank you for confirming us.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would like to inform you that your product will take  5 - 7 business days to reach our warehouse. </div>
<div><br style="box-sizing:border-box"></div>
<div>It will take <a href="https://www.google.com/maps/search/us+1-2?entry=gmail&amp;source=g" rel="noreferrer">us 1-2</a> business days from the time we receive your return to conduct a quality check and issue your refund.</div>
<div><br style="box-sizing:border-box"></div>
<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
<div><br></div>
<div>Also, we would like to inform you that while placing the order you have used the promotional voucher and all the vouchers are non - refundable.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/788494