Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 May 2020 19:32:42 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="direction: ltr">Hi </div>
<div style="direction: ltr">With reference to your email below</div>
<div style="direction: ltr">I still didn’t receive a refund for the item that wasn’t delivered </div>
<div style="direction: ltr">Please refund my money ASAP </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On Apr 20, 2020, at 7:59 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Asma,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #8374489345</div>
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<br>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.</div>
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<br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same items. Also, we will process the refund for the same as soon as possible.<br><br> Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/740249