Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 May 2020 17:52:01 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Can i get my money back please!<br><br>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On May 3, 2020, at 12:30, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div>Hi Anwaar,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">With reference to order no #8377575737</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div>During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and  we will process the refund for the same as soon as possible.</div>
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped.</div>
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<br>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/867195