Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 03 May 2020 13:54:24 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Now <font color="#ff0000">16 DAYS </font>has been passed, the package not even picked up by the delivery company.</div>
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<div>It's<font color="#ff0000"> far delayed</font>. Please follow up. </div>
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<b>发件人:</b> "Helen.Hu"&lt;[email-masked]&gt;;</div>
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<b>发送时间:</b> 2020年5月3日(星期天) 凌晨4:58</div>
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<b>收件人:</b> "Centrepoint"&lt;[email-masked]&gt;;<wbr></wbr>
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<b>主题:</b> re:Re: [#781861] - Delivery</div>
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<div>It has passed 14 days since I placed the first order on 18-April. Now the status remained as “Address Validated” on 19-April.</div>
<div>The answer remains wait wait wait...</div>
<div>If you told me the delivery takes so long. I won’t place any order. Now your website shows it takes 8-10 days to receive. </div>
<div>Could you please reply me with an estimate delivery date. </div>
<div>Thank you.</div>
<div>Disappointed and unsatisfied customer.</div>
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<b>发件人:</b> "Centrepoint" &lt;[email-masked]&gt;;</div>
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<b>发送时间:</b> 2020年5月1日(星期五) 17:50</div>
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<b>收件人:</b> "88993698" &lt;[email-masked]&gt;;</div>
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<b>主题:</b> Re: [#781861] - Delivery</div>
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<div dir="ltr">Hi,</div>
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<br>Thank you for confirming us.</div>
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<br>We sincerely apologise for the inconvenience caused to you.<br><br>We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br><br>We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/781861