Subject: New Reply Received - INCOMPLETE ORDERS COMPLAINT
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 02 May 2020 18:24:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  INCOMPLETE ORDERS COMPLAINT  Ticket comment <span style="color: rgb(170, 170, 170); font-size: 15px; -webkit-text-size-adjust: auto">Begin forwarded message:</span><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"><br></div>
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<div>On Saturday, May 2, 2020, 1:01 AM, Novy J. &lt;[email-masked]&gt; wrote:</div>
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Hi!<div><br></div>
<div>Ffup on my refund please. 3 items were cancelled on my orders but only 2 items were refunded. Im referring to item below which amount were not refunded as You’re previous email cited to be processed immediately. <div><br></div>
<span id="yiv2362773254yahoo-rte-cursor-span"></span><br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv2362773254yqt2173027780" id="yiv2362773254yqt23911">
<div class="yiv2362773254yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Friday, May 1, 2020, 2:34 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Novy,</div>
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<div>Thank you for your response.<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again.</div>
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<div>We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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<img class="ymail-preserve-class inline-image-guid-538A7721-0527-41F2-A685-369BECF82DC6 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNzE0MzQwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8Cl6u6jxlYAdvGvaqzsK6Y_niPybTFG8Ys_HlWNIFEg" alt="Inline image" style="width: 100%"><div><br></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/773323