Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 01 May 2020 10:40:39 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Good day;</div></div>
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<div dir="auto">I did not received any missed call from you or thru the courier service. The items was repeatedly sent for request of delivery and every time they send a request i responded and set a date of delivery but every time its scheduled and they sent me a message to be at my location i always water from morning to evening and no delivery was made by the courier company Im very disappointed that this happen. I hope you could still send me my order thru a different courier company that can do the job better.</div>
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<div dir="auto">Regards</div>
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<div dir="auto">Michael Chua</div>
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<div>On Fri, 1 May 2020 at 12:05 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Michael,</div>
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<div style="box-sizing:border-box;word-break:break-word">Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #9775954278</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div style="box-sizing:border-box;word-break:break-word" dir="ltr">We would like to inform you that our courier partner tried to contact you on #554353472 but didn't receive any response from your end. <div><br style="box-sizing:border-box"></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/818187