Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 30 Apr 2020 06:02:33 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello Splash,<div dir="auto"><br></div>
<div dir="auto">It's just like I am raising Tickets and nobody in your department is listening to me. You guys just not willing to refund my money back. Very bad customer service. The picker yesterday called me said they are setting a pickup time for the return and in actual they have already picked the item on 19-apr-20. It seems like my money is gone and your team doesn't even bothered. </div>
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<div dir="auto">Nikesh</div>
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<div>On Wed, 29 Apr, 2020, 5:50 PM Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Nikesh,<br><br>Thank you for getting in touch with us.<br><br>With reference to order number #9776863270<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/803841