Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Apr 2020 19:22:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">The stores are open now and I expect to receive my order delivered as discussed before </div>
<div dir="auto"><br></div>
<div dir="auto">Let me know when you are going to do that.</div>
<div dir="auto"><br></div>
<div dir="auto">I expect someone to atleast call and check with me instead of just ignoring after 24hours.</div>
<div dir="auto"><br></div>
<div dir="auto">How can you close a paid order without checking on its status.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 26 Apr 2020, 21:12 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Maria,</div>
<div dir="ltr">
<br>Thank you for getting in touch with us.<br><br>With reference to order number #9772696898<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that as the stores are closed right now so either you can collect the order at the later date or you can cancel this order and we will process the refund for the same.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542496