Subject: New Reply Received - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Apr 2020 17:02:34 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>
<div>
<div style="direction: ltr">Hi, </div>
<div>
<br>
</div>
<div style="direction: ltr">Actually i’m hearing this since weeks, is it that difficult to update me regarding the actual status of this order pending since a month!</div>
<div style="direction: ltr">Is it lost? Will it be shipped? Where is it now? Why it’s not going under any progress?
</div>
<div style="direction: ltr">When will you solve this issue? What will you do if its lost with the courier? Till when shall i wait?!</div>
<div>
<br>
</div>
<div style="direction: ltr">Please i need to hear informative reply, you should definitely know the case by now , its not my fault to keep waiting without any progress nor updates from you</div>
<div style="direction: ltr">And its not logical that you don’t have a clear status till now.</div>
<div>
<br>
</div>
<div style="direction: ltr">I appreciate your cooperation the clarify the case ASAP</div>
<div>
<br>
</div>
<div style="direction: ltr">Regards,</div>
<div>
<br>
</div>
<div>
<br>
</div>
<div>
<br>
</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 28, 2020 6:08:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#701856] - Feedback or suggestions
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Sally,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for your response.</div>
<div dir="ltr">
<br>
We sincerely apologise for the inconvenience caused to you.<br>
<br>
We are working to resolve your issue on priority. Once we will get any update we will get back to you.<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
<br>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/701856