Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Apr 2020 10:39:12 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dear Sir,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Any update regarding my refund claim.
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<div class="MsoNormal"><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Best regards,</span></div>
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<div class="MsoNormal"><b><span style='font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Mirza Ashfaq Ali Baig</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Process Engineering &amp; Technology Department</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>National Petrochemical Industrial Company (NATPET)</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>P.O. Box 31469, Yanbu Al-Sinaiyah-41912,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Saudia Arabia</span></div>
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</span></b><b><span style='font-size:8.0pt;line-height:115%;font-family:"Bookman Old Style",serif;color:#1F497D'>:+966 14 324 6043</span></b><b><span style='font-size:8.0pt;line-height:115%;font-family:"Bookman Old Style",serif;color:#1F497D;mso-fareast-language:EN-CA'></span></b>
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<b><span style='font-size:8.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#1F497D'>Cell</span></b><b><span style='font-size:8.0pt;line-height:115%;font-family:"Bookman Old Style",serif;color:#1F497D'>:+966
 507342661</span></b><b><span style='font-size:8.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#1F497D'></span></b>
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<b><span style='font-size:8.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#004D86'>@   
</span></b><b><u><span style='font-size:8.0pt;line-height:115%;font-family:"Arial",sans-serif;color:blue'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#D25814">[email-masked]</span></a></span></u></b><b><span style='font-size:8.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#1F497D'>
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<b><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#004D86'>URL:
</span></b><b><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D'><a href="http://www.natpet.com/" rel="noreferrer"><span style="color:#D25814">www.natpet.com</span></a></span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span>
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<div style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><font color="#4f81bd">National Petrochemical
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Industrial Company </font></div>
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<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial; WIDTH: 330px">
<font color="#4f81bd">Mirza Baig <br style="FONT-SIZE: 12pt">
Secretary-I </font>
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<font color="#4f81bd">   <img style="FONT-SIZE: 12pt; HEIGHT: 67px; WIDTH: 83px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNjQxOTgxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kFvfIQcIbVL_Gi3kurk78CqOPUfXCqnnNcmTW22llhs" width="83" height="67"></font>
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<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial"><font color="#4f81bd">P.O. Box 31469 ,Yanbu 41912<br style="FONT-SIZE: 12pt">
Saudi Arabia</font></td>
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<td style="FONT-SIZE: 10pt; HEIGHT: 25px; FONT-FAMILY: Arial"><font color="#4f81bd">Mobile: +966 507342661
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Phone: +966 14 3246043 </font></td>
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<font style="FONT-SIZE: 10pt" color="#4f81bd">@: [email-masked]<br style="FONT-SIZE: 10pt">
URL: </font><a style="FONT-SIZE: 10pt" href="http://www.natpet.com" rel="noreferrer"><font style="FONT-SIZE: 10pt" color="#4f81bd">www.natpet.com</font></a>
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<img style="HEIGHT: 145px; WIDTH: 746px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNjQxOTgxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WNzHohutO8lbhIpB3GDxhe6OhbNol7EFFvLMruETT4E" width="746" height="145">
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<font color="#9a9a9a">This e-mail including any file enclosed contains confidential information and/or may also be legally honored. It is intended solely for the use of the named addressees and
 any unauthorized dissemination or use by any other person or entity is strictly prohibited. If you are not the intended recipient you should not transmit, copy, print, disclose or otherwise make use of and/or place any reliance on this e-mail and its contents.
 If you have received this e-mail in fault, you should immediately notify the sender by return e-mail and delete all copies from your system. The views, opinion or advice as may be contained herein are those of the sending individual and do not necessary represent
 that of NATPET or bind NATPET.E-mails can be corrupted, altered or falsified and NATPET shall not be liable for any modification or misrepresentation on this e-mail</font>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Max &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, April 28, 2020 6:31 PM<br>
<b>To:</b> Mirza Ashfaq Baig &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#686846] - Delivery</span>
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<b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500'>CAUTION:</span></b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:black'> This email originated
 from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mirza,<br>
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Thank you for your patience.<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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We are working to resolve your issue on priority. Once we will get any update we will get back to you.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>686846:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043106419820'>attachment.eml</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043106419822'>attachment.eml</a><br />3. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043106419825'>attachment.eml</a><br />4. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043106419828'>attachment.eml</a><br />5. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043106419830'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/686846