Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Apr 2020 08:59:49 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
There is nothing that explains the delay in the delivery. I contact shipa, and they dont answer. You are the responsible body i ordered from and as a customer, i don't have to keep trying to call the shipping agent nor you to follow up on a shipment that i
 was supposed to receive last week.<br>
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It's really disappointing that no one answers my emails with proper information. All what i get from you is the schedule after corona, which my case crossed delivery schedules.<br>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 27, 2020 1:57:05 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#775643] - Delivery
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<div dir="ltr">Hi Samah,</div>
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<div dir="ltr">Thank you for getting in touch with us again.<br>
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With reference to order no #9778154714<br>
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We would like to inform you that due to current situation the orders will be delivered within 8 - 10 working days and your order has already been shipped from our warehouse.<br>
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You can now track it online at <a href="https://tracking.shipadelivery.com/" rel="noreferrer">
https://tracking.shipadelivery.com/</a> using tracking number #S001024016959.<br>
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Our courier partner will contact you on #562902250 to arrange a time for delivery. The order should be with you soon.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/775643