Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Apr 2020 06:23:03 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
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The 3 items are as follow:</div>
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- Dress    160673141</div>
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- Dress    161653779</div>
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- Dress    161163671</div>
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<div>Envoyé à partir d’<a href="http://aka.ms/weboutlook" rel="noreferrer">Outlook</a><br>
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<font color="#000000" style="font-size:11pt"><b>De :</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Envoyé :</b> mardi 28 avril 2020 15:23<br>
<b>À :</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Objet :</b> Returns</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 716815</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div dir="ltr">Hi Linda,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would request you to please share the name of the items along with the item id which you want to return so that we can assist you better.</div>
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<div dir="ltr">Example: 160673141(item id) -  - Floral Printed Midi Dress with Button Detail.<br>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/716815