Subject: New Reply Received - Re: missing item - order 7677848348
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Apr 2020 16:51:23 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Re: missing item - order 7677848348  Ticket comment <div style="direction: ltr">Dear Support team,</div>
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<div style="direction: ltr">I received an sms with the following:</div>
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<div style="direction: ltr">“Return for Juniors Schiffli Detail Top wi...   of order 7677848348 is confirmed. Our courier partner will get in touch with you &amp; pick up your return in 7-10 days.”</div>
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<div style="direction: ltr">Kindly note that I’m willing to keep the top part of the dress. If the ‘short’ cannot be delivered or alternate, you may refund just the cost of the short itself. </div>
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<div style="direction: ltr"><b>Therefore no need to send your carrier to pick up the item.</b></div>
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<div style="direction: ltr">Thank u. </div>
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<div style="direction: ltr">Best Regards,</div>
<div style="direction: ltr">Maryam Almarkhi </div>
<br><div dir="ltr">Sent from my iPhone X</div>
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<div>On Apr 28, 2020, at 17:07, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Mariam,</div>
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<div>Thank you for your prompt reply.</div>
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<div>We are truly sorry to hear that you have received a missing item in your recent purchase with us.</div>
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<br style="box-sizing: border-box">We have forwarded your issue to our concern team and ask them to refund you for the same. Once we will get any update we will get back to you.</div>
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<div>Feel free to reach out to us if you need any further assistance.<br style="box-sizing: border-box"><br style="box-sizing: border-box">Your friends,<br style="box-sizing: border-box">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/783021