Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Apr 2020 11:01:28 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi, </div>
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<div>Its been 5 days and Noone has picked up return items yet. </div>
<div>Also, in app it'd now showing that returns will no longer be picked up, but, back then when I submitted my request it accepted. </div>
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<div>Can you please clearly tell me if my items will be Returned &amp; picked up? </div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 24, 2020 5:11 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#784550] - Returns
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<div dir="ltr">Hi Javeriya,</div>
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<div dir="ltr">Thank you for contacting  us.</div>
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<div dir="ltr">With reference to order no #9778798717</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have created a return request for the items.</div>
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<div dir="ltr">Our courier team will contact you in 2 - 5 working days for the collection under the tracking id #45905984983.<br>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/784550