Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 28 Apr 2020 06:19:15 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Dear,</div></div>
<div dir="auto"><br></div>
<div dir="auto">Please be informed that I have never received any calls from your courier team and never cancelled the order.</div>
<div dir="auto"><br></div>
<div dir="auto">Now I have purchased those items through some other company. </div>
<div dir="auto"><br></div>
<div dir="auto">Please advise regarding the refund process.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Nadir sajjad</div>
<div dir="auto">0566733833</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Apr 2020 at 3:50 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Nadir,</div>
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<div style="box-sizing:border-box;word-break:break-word">Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #9778453216</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div style="box-sizing:border-box;word-break:break-word" dir="ltr">We would like to inform you that our courier partner contacted you on #566733833  and then you have cancelled the order.<br><div><br style="box-sizing:border-box"></div>
<div dir="ltr">The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. Also, we will process the refund for the same as soon as possible.<br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/783385