Subject: New Reply Received - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Apr 2020 17:01:11 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>
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<div style="direction: ltr">Hi,</div>
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<div style="direction: ltr">Can you please inform me whats the problem of this shipment? It was shipped on April 9, and no updates from the courier since April 10,
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<div style="direction: ltr">I am sending you since April 20 to check its status and why its not being processed and untill now i have no answer?!</div>
<div style="direction: ltr">Please i’m in urgent need for the pending items, if there is any problem with the courier please solve it or send me the items with a new shipment and solve your issues with the courier, please this is taking too long.</div>
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<div style="direction: ltr">Appreciate to hear from you informative updates ASAP.</div>
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<div style="direction: ltr">Regards,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 26, 2020 6:43:48 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#701856] - Feedback or suggestions
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<div dir="ltr">Hi Sally,</div>
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Thank you for your patience.<br>
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We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br>
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We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/701856