Subject: New Reply Received - Re: missing item - order 7677848348
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Apr 2020 12:41:57 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Re: missing item - order 7677848348  Ticket comment <div>Dear Support Team,</div>
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<div>Thank you for your feedback.</div>
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<div>Yes I’m certain that my delivery is incomplete and once piece is missing.</div>
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<div>The item is ‘Juniors Schiffli Detail Top with Printed Shorts’. I can’t find an ID for the item. I’m attaching a capture of it.</div>
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<div>The top was delivered, but the short was missing.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTg1MDY2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SPfey0ulxpuG5tJBosYuN5c65YEoJkZ10yaH3FmRvRk"><br>
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<div>Please arrange the item or a replacement.</div>
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<div>Best Regards,</div>
<div>Maryam Almarkhi<br><br><div dir="ltr">Sent from my iPhone X</div>
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<div>On Apr 27, 2020, at 15:09, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mariam,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #7677848348<br><br>
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<div><div>We apologize for the inconvenience caused.<div> </div>
<div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div>We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.</div>
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<div>We look forward to hearing from you.<br><br style="box-sizing: border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing: border-box">Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/783021