Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Apr 2020 10:23:16 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Dear team,<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Kindly see the attached picture.i order this top but received another one.</div>
<div dir="auto">Why you people cheat the customer through online shopping. </div>
<div dir="auto">I need to cancelled my order and reimburse my money. </div>
<div dir="auto">See the difference received short shirt and I'm ordering the white top.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards, </div>
<div dir="auto">Madiha Aziz </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Apr 2020, 13:16 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Madiha,</div>
<div><br></div>
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<div>Thank you for getting in touch with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">With reference to order no #9779522087<br style="box-sizing:border-box"><br style="box-sizing:border-box">We sincerely apologise for the late response.</div>
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<br style="box-sizing:border-box">We would like to inform you that we can not change the color of the item. Also, we do not offer exchange of the item. However, only return and refund can be done.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team<br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div><div><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div></div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043105817876'>Screenshot_20200422-115827_Facebook.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043105817877'>20200427_141609.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/781940