Subject: Ticket Assigned - Damaged product.
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 27 Apr 2020 06:50:17 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged product. Hi Team,

Hope you all are well.

A customer placed an order from our website, unfortunately, they've 
received a damaged product. They want to exchange that product with the 
new piece. They were suggested to return the product but they don't want 
to go through with that procedure. Please contact them.

Order Number: 6478921427.

Customer Details:
Name:Shahla Sohail Khan
Email Address: [email-masked]
Contact Number: 0567338012

Have a great day!

Thanks,
Elishba Lee.
Senior Customer Support Representative.
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/782427