Subject: New Reply Received - INCOMPLETE ORDERS COMPLAINT
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 26 Apr 2020 12:52:29 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  INCOMPLETE ORDERS COMPLAINT  Ticket comment <div>Hi!</div>
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<div>Thank you for actions on the issue we raised. Just so , a guy from Aramex already picked up the item today as we were informed to return it.  We would be grateful the least if the info to keep the item was sent not late.</div>
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<img class="ymail-preserve-class inline-image-guid-311BD625-E4E8-45A8-85C9-CDEA51E1C7B9 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTY5NDA1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8mL3YezkygWiX7tgtDBjmIDVGMVT4OKI5r_-2DgNHl4" alt="Inline image" style="width: 100%"><div><br></div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Sunday, April 26, 2020, 3:42 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6369192195"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Novy,</div></div>
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<div style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">Thank you for your patience.</div>
<div style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,"><br></div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">We would like to inform you that the refund has been initiated for the missing item #Avent 2-Piece Anti-Colic Feeding Bottle - 125ml and keep the 1 bottle with you and there is no need to return it.</div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">​<br>
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<div dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">​</div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">Once the refund is processed you will get the amount in your my credit within 1 - 2 working days.</div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,"><br></div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">​Also, we will process the refund for the item # - Juniors Printed Closed Feet Sleepsuit with Round Neck as soon as possible.<br>
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<div style="color:rgb(0, 0, 0);font-family:-apple-system, blinkmacsystemfont,">Hope this helps and have great day!</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/773323