Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Apr 2020 14:54:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear,<div><br></div>
<div>Please find the name of items returned. in below screenshot. I could not find item id. Regarding the return slip, I didnot receive any return slip from courier guy. However I have the screenshot of the person contact number who collected it from me. Please find that communication in below.</div>
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<div>You may get in touch with Fetcher team to find out more details of contact person. </div>
<div>Please let me know if you need any further information to process refund.</div>
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<div>Best Regards</div>
<div>Subbarao<br><div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTQ3MTA0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4db1ccgcltHaVR-AZ_shyS01o0dWkL0xTYS-tXRShKU" alt="image.png" width="562" height="259"><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTQ3MTAzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JXCE-AzKqkcQOrdGNVPeFbtHOkUUE2RguCNSFtDy1OU" alt="image.png" width="547" height="562"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Apr 2020 at 17:24, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Subbarao,</div>
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<div>Thank you for getting in touch with us.</div>
<div><div><div><div> <br style="box-sizing:border-box">With reference to order no #6473606316<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would also request you to please share the name and item id of the items which you have returned to the courier team and also share the return slip which was given by courier team at the time of collection.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
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<div><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Subbarao Kommuri,<br>Ph +91 9902931361</div></div></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/773621