Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Apr 2020 11:35:32 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hello again 
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<div>Yes regarding my order I ordered the whole pack of waterwipes, I only received one piece </div>
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<div>Order# 9773499466<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTExOTE0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7sc3E7qh9vf3GS3FXSnaYiTGKS8cK1e4JxFTJoY-k9k">
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<div>Regards, </div>
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<div>Sara AlQubaisi</div>
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<div>On 27 Mar 2020, at 4:38 PM, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Sara,</div>
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<div>Thank you for getting in touch with us.
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With reference to order no #9773499466</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a missing items in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get all products for your future purchases.</div>
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<div>We would also request you to please share the name of the item which are missing along with the item id.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/563713