Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Apr 2020 14:34:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">
<div>Dear Team, </div>
<div dir="auto">Good Day. </div>
<div dir="auto">Please do the needful. </div>
<div dir="auto">Could you please check and let me  know the status of my order.</div>
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<span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>Order no #</b></span><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><b>9778174387</b></span>
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<b style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Order no #9778592024</b><font><span style="font-size:14px"><br></span></font><b style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>Order no #9779137433</b>
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<div dir="auto"><b style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></b></div>
<div dir="auto"><font><span style="font-size:14px"><b>Thank in advance for your support help. </b></span></font></div>
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<font><span style="font-size:14px"><b><br></b></span></font><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 20 Apr 2020, 19:48 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Yusuf,</div>
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<div>Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #9778174387</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We would like to inform you that our team contacted you on #528257957 and you have cancelled the order.<br><div><br style="box-sizing:border-box"></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. Also, we will process the refund for the same as soon as possible.</div>
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<div>With reference to order no #9778592024</div>
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<br>This order is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for them. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/743504