Subject: New Reply Received - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Apr 2020 14:21:15 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div>I have returned all the items back to the Aramex long time ago.</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 21, 2020 4:57 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#701574] - Product information
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<div>Hi Zeeshan,</div>
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Thank you for your contacting us.<br>
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We sincerely apologise for the late response.</div>
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<div>We can see that you have already requested for return of the item and we would like to inform you that due to current COVID-19 crisis, pick up's have been put on hold until further notice as per the government guidelines.<br>
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The current situation around the world is changing very rapidly, governments locally are enforcing curfews and other restrictions. We would request you to please wait until the curfew is lifted.<br>
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We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/701574