Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Apr 2020 20:10:44 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto"></div>
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<div>On Mon, 20 Apr 2020, 11:08 pm Nelflor Cantila, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Plain pants with elasticised waistband with pocket detail </div>
<div dir="auto">Size: small</div>
<div dir="auto">Color: Pink</div>
<div dir="auto">Quantity: 1</div>
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<div dir="auto">The item i ordered honestly not included on delivery that i received last 19 April 2020. If i recieved why should i bother you?! Its very hassle and irretating! How i wish ,your staff will check properly before sending to the courrier, or should i say "Double Check"! Its been a long time i used this app and i ordered many times. This is the first time my item INCOMPLETE... pls let me know what happened to it or should i say good bye to the item i paid but wasn't recieved?!</div>
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<div dir="ltr" class="gmail_attr">On Mon, 20 Apr 2020, 6:54 pm Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nelflor,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #7677375907<br><br>
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<div><div>We apologize for the inconvenience caused.<div> </div>
<div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div>We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.</div>
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<div>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043104365170'>received_766452220552976.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/743197